Admissions Representative, San Antonio - San PedroIvan
“After high school, it was kind of hard. I went to college, started taking some classes. Then my daughter came along. I also had the opportunity to help my wife. She started teaching kindergarten.
When I started with this company, I took a leap of faith because my son was just born. I continued, and I worked hard. I used to do presentations for students exiting. One day, I took the students for a tour of the campus, and it just so happened that I was actually being watched.
One day, a director came in and asked if I had ever thought about admissions. I said no, but that I was interested. It was funny because I always thought that I would like to do that type of job one day, and here I am.
I’ve been with the company 16 years. I am one of the senior reps here. What I do on a daily basis is communicate, talk, and help students or applicants try to get through the process of going back to school. Exploring their options. Explaining to them who we are. What we offer program-wise, benefits and so on. On a daily basis, we see different faces, different people. The majority of the time it’s super busy.
“One of the most important things is knowing your students, knowing what they need.”
One of the most important things is knowing your students, knowing what they need. Executing the process so that everything can fall into place. We see different applicants daily. Our goal is to reach out and set up appointments for them so that they can come in and visit our campus and get the information that they need. You’re always shifting gears, due to the fact that you can have a student in front of you who is testing or doing some other requirements along with following up with other applicants. There are a lot of things going on at the same time, but that’s what makes it interesting.
We have the opportunity to know students as individuals. So in many cases, it’s, ‘How’s your baby? How’s your family? How’s work?’ They look at us surprised since we remember these things about them. It makes a difference for many.
The toughest part is when someone comes in and wants to do something but they don’t have the ideas yet. You help them structure a plan and direct them in the right way. That way, they feel comfortable, they know what they’re doing and, most importantly, you’re doing the right thing for them. ‘Stay motivated,’ is the advice I like to give. I let them know about the accountability that they are going to need with finishing school. If you’re going to start something, you better finish it.
“On a daily basis, success to me means doing better.”
Seeing the students start and graduate is great, too. Most of the time they follow up. They call and ask if I remember them.
On a daily basis, success to me means doing better. The other day we had a conversation about what makes you move forward. What feeds the fire? My family does. My family, every day. Getting up and making sure they’re OK.
I take my two oldest to high school. Wake them up, make them breakfast. So it’s about being there, also. I help my wife to go back to school. I just try to make sure to do the best for them. I tell my kids, especially the oldest, to make sure to hit the books, study, make sure the grades are good. The most important thing is going home and reserving at least 20 minutes of your day and talking to your kids. It’s very important.
Sometimes our kids want to do what I do, but the purpose of their education is for them to be better. Go higher. I always tell my kids to aim higher. Do better.”